Service Quality Policy
The management of Synthesis Management Services recognises the importance of the Quality of our services and is committed to providing excellent service to our customers at all times through continual improvement of our resources.
Our objective is to continuously improve our services and our employees’ capability, welfare, and motivation by:
- Research and development of new techniques and methods.
- Providing adequate training to our employees.
- Creating a cooperative and communicative working atmosphere.
Synthesis’s Management Services requests all of employees and its Associates to contribute their best efforts and performance to support its policy. Only by being pro-active can we assure our continuing wellbeing.
Ethics Policy
- To be fair in all dealings with our associates: to adhere to all agreements, polices, and business practices that promote goodwill and mutual benefits: to always uplift and speak highly of, our associates.
- To be honest and transparent with our clients, offering the best services and information possible: to strive to be fair in all dealings and thus command the respect in the communities we serve.
- To further the growth of our industry by striving for excellent in every task, no matter how small, and to recognise that our creditability lies in how we conduct our day to day activities.
- Not at any time during an engagement, encourage or induce away from the client, any person who at any time during the continuance of the engagement is employed by the client.
- Not to offer or provide any secret, non-disclosed payment, gift, commission, discount, or any other profit to the client, their representative, or to any other interested person nor knowingly allow any person to do so for whom Synthesis Management Services is responsible.